My experience on UTA’s new on-demand service shows it’s high-tech, easy, cheap — and underused for now

Herriman • It was my driver’s first day on the job. I was his second-ever passenger on the Utah Transit Authority’s new “UTA On Demand by Via” microtransit service. We were driving in an area that the driver admitted he does not know well. What could go wrong?Not much actually.I found it relatively smooth sailing (and inexpensive) with some fascinating technology that makes it easy and fun to use. I can see why UTA Chairman Carlton Christensen figures microtransit mi