Modern Black Friday workforce: The postal clerk, the influencer and the robot

A postal employee who processes one Amazon return after another. A part-time stockroom clerk who works spotty hours for minimum wage and no health benefits. A social media influencer who pitches products to her 83,000 Instagram followers. A robot that scans the shelves at Walmart.Meet America’s retail workforce in 2019. Nearly 5 million people are employed in traditional retail jobs. Many still work in stores, selling stuff, but the reality is that today’s retail industry is powered