John Seaman: We overestimate how well we listen

My seventh grade teacher, Mrs. Johnston, expressed great frustration with her class for not listening. We were a chatty and social bunch who enjoyed visiting with classmates or secretly sending notes across the classroom. Personally, I preferred daydreaming. We knew Mrs. Johnston would repeat a direction again and again.One day, Mrs. Johnston explained that she would only state a direction once. If she felt a student was not listening, the direction would not be repeated to the offender. Chaos e