12-04-2018 22:06 via deseretnews.com

UTA customers urged to take benchmark survey

SALT LAKE CITY — The Utah Transit Authority wants to know what customers think of its service.The bus survey and light rail survey, in both English and Spanish, can be taken at rideutah.com.Topics include availability, ease of use, customer care, comfort and security. According to the UTA, most respondents complete the surveys in three to five minutes.The surveys are being conducted by a number of transit agencies across the country at the same time. Participating cities will compare the r
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