Patricia Jones: Good leaders help organizations cope with change

"What leaders really do: They don't make plans; they don't solve problems; they don't even organize people. What leaders really do is prepare organizations for change and help them cope as they struggle through it." — John P. KotterIn 1589, inventor William Lee applied to Queen Elizabeth I for a patent on a new type of knitting machine that could produce far higher-quality stockings than weavers could make by hand. The queen denied him his patent, saying, "consider thou what the invention