Chewy sends pet paintings to keep customers from straying

NEW YORK (AP) — Chewy is using a personal touch and a bit of kitsch to hook customers. The online pet store sends 1,000 free paintings a week to select customers, tapping into people’s obsession with their fur children. Those in the pet industry credit Chewy’s success to its customer service, but it’s the paintings that have customers panting. The portraits have become a hit on social media. So far, Chewy has been able to withstand the pandemic and even benefit from all t