Fast, friendly efficiency key to Chick-fil-A success

Jeff Clapp, Virginia Beach, VA., orders for himself and Odin, a six year old mix breed dog owned by his daughter, at the Chick-fil-A at Talmadge Road and Sylvania Avenue. Solomon LaFontaine serves up an order in the drive thru at the Chick-fil-A at Talmadge Road and Sylvania Avenue.