Prank 911 Calls Tie Up Resources, But Cops Are Getting Better At Finding Fakers

SACRAMENTO (CBS13) — Year-round dispatchers answer the call on what is sometimes the worst day of people’s lives.
“A 911 dispatcher is the first contact our community has with the police,” said Jenna Swafford who worked as a Sacramento dispatcher for 16 years. “It can be a very rewarding job, but it can also a very difficult.
As the nation celebrates 50 years since the first 911 call was made in Alabama, here locally we began using it in 1984.
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