Lawmakers Grill DMV Director Over Long Wait Times

SACRAMENTO (CBS13) — DMV customers have complained for months. Now lawmakers are fired up. They want the DMV director to take accountability for long wait times, and the outdated technology that they say may be the root cause.
DMV Director Jean Shimoto told lawmakers at budget hearing Tuesday,  the department’s in the process of modernizing the computer system but the revamp won’t be done for three more years.
In the meantime, the director is asking for more mone