Study: Dunkin’ Has Fastest Drive-Thru, Chick-Fil-A Is Slowest

(CBS Local) — You probably already suspected it, but now it’s confirmed. Fast food drive-thru lines are slowing down in the United States, according to a new report.
Customers spent an average of 255 seconds this year going from the speaker to place their order to the pick up window, according to a performance study from restaurant trade publication QSR Magazine.
That’s about 20 seconds longer than in 2018.
The study found Dunkin’ had the fastest drive-thru times, with an