‘Point’-less: Over 1,000 emergency calls went unanswered through MTA ‘Help Points’ subway intercoms, report finds

Need assistance in the subway? Don't count on the MTA's "Help Points" subway intercom system to be useful, a report released Tuesday found.More than 1,000 emergency calls made through the agency's Help Points system went unanswered last year, according to the MTA's inspector general's office report about the system published on Nov. 26.In addition, the report found that a "significant number" of emergency calls experienced lengthy delays before being answered by NYC Transit employees.The report