Seven words you can’t say in business

No, I am not talking about George Carlin’s “Seven Words You Can’t Say on Television.” If you actually can repeat those seven words, you’ve been around as long as I have! I am talking about words I’ve heard a time or two when visiting small-business owners: “We have never done it that way.” It’s human nature to continue doing the things we believe will work rather than something that requires taking a risk ... or something suggested by a staf