Airline Refund Complaints Skyrocket During Pandemic

Refund complaints to the federal government have skyrocketed over the pandemic. The U.S. Department of Transportation is beefing up staff to help secure refunds for passengers of canceled flights. Flight cancellations and schedule changes have impacted many air travelers over the pandemic. According to U.S. DOT, airlines and ticket agents have a legal obligation to provide refunds to consumers if...