10-05-2023 14:51 via wane.com

Wendy's to test AI chatbot at Ohio drive-thru

COLUMBUS, Ohio (WCMH) – A fast food chain is teaming up with Google to add artificial intelligence to its menu.Wendy's is planning to launch an AI chatbot to automate its restaurants' drive-thrus, a representative for the company told Nexstar's WCMH on Tuesday. Dubbed FreshAI, the AI tech will hold limited conversations with customers, handling their food orders and answering frequently asked questions. The bot will integrate with the store's hardware and cash register systems for processi
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