LL Bean Dropping Its Unlimited Returns Policy
FREEPORT, Maine (AP) — L.L. Bean’s generous return policy is going to be a little less forgiving: The company is imposing a one-year limit on most returns to reduce abuse and fraud.
Executives tell The Associated Press that returns of severely worn items, including some retrieved from trash bins or purchased at thrift stores, have doubled over five years.
Under the new policy announced Friday, the company will accept returns for one year with a proof of purchase and will continue to
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