More people return gifts than you might think

HARTFORD — You might not like the color, fit or style of a sweater. You may already have the DVD you received as a gift. Sometimes a simple exchange will do the trick however, Connecticut Better Business Bureau says givers and recipients should know retailers’ terms and conditions for exchanges, store credits and refunds.
“December and January are peak periods for gift returns,” said the Connecticut Better Business Bureau’s Howard Schwartz. “Merchandise return