L.L. Bean to end beloved lifetime return policy
FREEPORT, Maine – If you still haven’t gotten around to returning your blown-out L.L.Bean flannels from the 90s, then you’re too late.
L.L.Bean, the venerable Maine retailer of rustic boots and clothes, is ending its long-running, no questions asked return policy.
The policy, which has been in place for at least a century, was ruined by a few bad players, according to an open letter to customers.
“Increasingly, a small, but growing number of customers has been interpreti
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