IRS adds video chat option for tax appeals

Taxpayers, and their accountants, will now be able to communicate with the IRS via video chat, in the logical next step toward a future in which all services are delivered via virtual reality.The Office of Appeals, which handles about 100,000 tax disputes every year, is introducing a videoconferencing option. Starting Aug. 1, taxpayers will be able to video chat with the IRS from any location that has internet or mobile service through a "secure, web-based screen-sharing platform," the agency sa