Retailers’ return policies are changing for the holidays

BUFFALO, N.Y. (WIVB) – Many national retailers seem to be changing their return policies for the holiday shopping season—some are tightening their time restrictions, while a few are actually offering gift recipients more breathing room. Those are the findings in the latest annual survey conducted by the consumer watchdog website, ConsumerWorld.org. The restrictions are designed to crack down on return fraud, which the website pegged at $9 billion to $16 billion in losses to retailer