Dispatchers credited for quick response time in Cheektowaga shooting

CHEEKTOWAGA, N.Y. (WIVB) – The dispatch team says this kind of call is one you never want to get: An active shooter situation, with a civilian caller on the other end of the line.They say under yesterday’s circumstances, every second counts.
Christin Wiech, a Public Safety Dispatcher with the Cheektowaga Police Department said, “It was definitely the biggest call I’ve had to take.”
Wiech picked up the phone Tuesday, not expecting to hear a customer at the