Alert device failed to make the call when he fell and couldn’t get up

WEST FALLS, N.Y. (WIVB) – Retired electrician Frank Pasariello fell and couldn’t get up, but his medical alert device was no help when he pushed the button, so the elderly West Falls resident sent the equipment back. Four months later, he is still waiting for his refund.
Pasariello actually dropped one of the more reputable companies that supply medical alert devices when he thought he could get a better deal with AlertUSA Emergency Response Systems, which is based in New York City.