Southwest: Only Cats And Dogs Allowed As Emotional Support Animals

(CNN Money) — Southwest Airlines will look less like a zoo.
Passengers will be allowed to bring only cats and dogs on board as emotional support animals beginning in September, and only one per customer. The animals must be on a leash or in a carrier at all times.
Southwest says passengers will need to present a letter from a doctor or licensed mental health professional on the day of departure.
The airline will also limit the types of trained service animals in the cabin. Only dogs, cats