Southwest Changes Emotional Support And Service Animal Policies

DALLAS (CBS13) – Southwest Airlines is making changes to its emotional support and trained service animal policies.
Starting September 17, 2018, Southwest will only allow trained service dogs, cats, and miniature horses in its cabins. The airline will also accept fully trained psychiatric service animals as trained service animals.
The only emotional support animals the airline will accept are dogs or cats, and each customer can only bring one. The animal must be in a carrier that can be s