SHERRY DAVIS: Let's go over dog crating basics

A few days before Christmas I received a desperate call from a former client whose crated 8-1/2 week old puppy's crying and howling at night was preventing her family from sleeping. Since I had worked with Kathleen 12 years ago in the training of her beloved dog Magic, she was familiar with the use of a crate for housebreaking, but she didn't remember having this problem with her.

The family was