Williamson County reduces repeat emergency health calls by 80%

WILLIAMSON COUNTY, Texas (KXAN) — Williamson County EMS said over the last 9 years its reduced the number of repeat calls for emergency services by 80%. The agency credits its program that operates similarly to house calls and a tech-based health records system for that decrease in calls.The county said it started its Community Health Paramedic program in March 2014, after noticing a need to address calls from high utilizers of EMS. A high utilizer is someone who has made three or more cal