TxDOT has no real explanation for how some toll bills are going to wrong addresses

AUSTIN (KXAN) – Vanessa Zabala used to take the toll road to work every day to cut down her commute from Hutto to Austin. That changed when she logged onto her TxTag account and saw she owed nearly $41,000. Her bill had skyrocketed after the collections agency charged a $25 fee for each individual toll.
Zabala said the Texas Department of Transportation, which oversees TxTag, offered her a discount and several payment plan options in November, including one that would require her to pay $7