Travis County launched a 911 text system last year. So how’s it going?

AUSTIN (KXAN) — A few months have passed since many in Central Texas have been able to start texting 911, and while dispatch centers are still working out some issues, they’re confident it will be a useful tool. In fact, hundreds of people have already taken advantage of the service, including an 11-year-old girl who got in contact with a San Marcos Police Department dispatcher.
The dispatcher said the call started as a phone call about an active verbal disturbance, but then got disc