Pent up travel demand leads to passport processing backlogs in Austin

AUSTIN (KXAN) — For Austin parent Scott Brown, the processing of renewing his daughter's passport seemed simple enough: Fill out some paperwork, gather her documents and book an in-person appointment.Then came the logistics that come with underage passports. Both parents had to be present for the appointment, which posed its own challenges with his daughter's school days and his and his wife's work schedules.
When he went to book an appointment online, there wasn't a single location in Aus