Most consumers not getting refunds when state cracks down on bad businesses

AUSTIN (KXAN) -- Texas consumers file an average of 24,000 complaints a year with the Texas Attorney General’s Consumer Protection division. The complaints range from issues with debt collectors to fraudulent companies. The Attorney General’s Office often boasts of shutting down companies and winning huge financial penalties and restitution for consumers, but a KXAN investigation reveals the AG may never actually help get your money back when you’re the victim of a scam, In fac