More relief in sight for Austin Water customers with unexplained high bills

AUSTIN (KXAN) – Relief could be coming to more Austinites who receive unusually high water bills for no apparent reason.
City Council Member Ellen Troxclair will propose a resolution to refund 100 percent of unexplained overages in bills that are three times higher than property owners’ or leasees’ normal rates.
“We’ve seen an outpouring of complaints about unusually high water bills yet again this year,” Troxclair said.
Troxclair originally pushed for 70 perc