Mayor: Staff ‘misled’ Dallas leaders on hiring for 911 staff

DALLAS (AP) — Mayor Mike Rawlings says city staff for years “misled” Dallas leaders by making them believe money would be spent to hire additional 911 dispatchers when such hiring never occurred.
Rawlings’ sharp criticism came Wednesday during a city council briefing on 911 operations long plagued by staffing shortages and technological problems that at times have resulted in hundreds of callers being placed on hold.
The council learned the call center in March had 60 dis