Lost packages, misleading tracking: BBB investigates Austin shipping company

AUSTIN (KXAN) — Missing gifts, lost packages and misleading tracking information just two weeks before Christmas.Those are frustrations KXAN is hearing from several viewers regarding their recent experiences with LSO/Lone Star Overnight shipping company.Packages piled up at the LSO/Lone Star Overnight warehouse. (Courtesy: Cyn Taylor)Packages piled up at the LSO/Lone Star Overnight warehouse. (Courtesy: Cyn Taylor)The photo above is what Cyn Taylor captured after she went to the warehouse