Houston 911 operator faces charges for intentionally hanging up on callers

HOUSTON, Texas (KPRC) –  A former Houston Emergency Center 911 operator has allegedly confessed to hanging up on callers seeking emergency help because “she did not want to talk to anyone at that time,” according to Houston Police Department investigators.
Crenshanda Williams, 43, has been charged with interference with an emergency telephone call, which is a misdemeanor.
In one case, Williams allegedly hung up on Hua Li, an engineer who called to report a robbery in progr