Fired Houston 911 operator appears in court

HOUSTON (KPRC) — A former Houston 911 operator accused of hanging up on nearly 900 callers appeared in court for the first time Monday.
Crenshanda Williams, 43, was charged with two counts of interfering with an emergency telephone. KPRC reports the two charges stem from one call reporting an armed robbery at a convenience store, in which the owner died, and another call about street racing.
An audit of the Houston Emergency Center found Williams purposely hung up on hundreds of callers fr