Families sue over roofing jobs never completed

KYLE, Texas (KXAN) — A New Braunfels roofing company is hit with dozens of complaints after not completing work. Customers said Bow Tie Roofing Systems signed contracts after some hail storms going back to more than a year, but work never started.
The Felton’s roof was damaged after a hail storm in April of 2016. The couple made a deal with Bow Tie to get it repaired several months later. “I put my faith in some people that knocked on my door,” said Cynthia Felton. Her hu