Austin Water recommends more staffing, software upgrades after citywide boil notice

AUSTIN (KXAN) — A recent city memo outlines a proposed plan to either present Austin Water customers with a bill credit for the February boil water notice or instead use funds to increase staffing at the utility's facilities in hopes of preventing another citywide boil notice.
Resigned AW Director Greg Meszaros sent the memo Tuesday to mayor and council members.Austin Water director resigns, 3 employees on administrative leave after boil noticeIn it, he said the one-time bill credits would