Austin Energy launches new mobile alert tools for power outages

AUSTIN (KXAN) — Austin Energy, the city’s community-owned electric utility, has launched new mobile communication tools for customers to use when the power goes out.
The new tools include a mobile-friendly outage map, proactive text messages that provide updates to customers and the ability to report outages via text message.
The upgraded, bilingual outage map is now mobile-friendly and includes many new features to improve the customer experience. Customers can view and report outag