ATCEMS C4 program 'creatively' helps patients during outages

AUSTIN (KXAN) — The Collaborative Care Communication Center, known as "C4," at Austin-Travis County EMS (ATCEMS) came in handy during last week's ice storm and the extended power outages.The program caters to callers who need help but don't need to get taken to the emergency room in an ambulance. ATCEMS: 6% of med calls are life-threatening emergencies. How the agency adaptedOn Twitter, the agency posted about the long hours that medics worked over the course of the last week and a half. T