How the new AI-powered Arlington Co. call system will impact you

Telephone on an window lit office desk with the receiver off the hook and the call on hold(Getty Images/iStockphoto/MarkUK97)Telephone on an window lit office desk with the receiver off the hook and the call on hold(Getty Images/iStockphoto/MarkUK97)Instead of a person answering the phone during nonemergency calls for assistance in Arlington County, Virginia, a computer system will be picking up the phone.
According to the county, the artificial intelligence system “Amazon Connect” w