YouTube vows more support for users

With the number of people who make their living from Internet videos multiplying each day and competitors pursuing the biggest talent, Google's YouTube is overhauling customer service to make the world's largest Internet video site a little less robotic and a little more human. At a video convention on Thursday in Anaheim, California, YouTube Chief Executive Officer Susan Wojcicki will introduce services that creators can use to line up production facilities and learn how to make more money from