Workers comp could learn from health care quality playbook 2:20 pm...

The focus on quality of care in the health care industry is currently seen as a way to improve patient outcomes, but experts say such an initiative is also needed in workers compensation in order to drive quality of care for injured workers. "Performance quality measurement is increasingly seen nationally as the cornerstone of building a better health care system, but in workers comp we are not really focusing on the quality of the care and the outcome," Edward Canavan, Riverside, California-bas