Restaurants embrace automation, robotics as customers demand instant convenience

The biggest buzzwords in the restaurant industry at the moment are customization, automation and convenience as consumers, especially millennials, have grown accustomed to using their phone to do everything from texting to ordering takeout.
Triggered by today’s on-demand society, the food and beverage industry is hyper-focused on luring customers through digital services — from third-party delivery to drone drops. The industry is also turning more to automation to help reduce rising