More than masks: 7 ways coronavirus changed how we shop

It wasn’t too long ago that a shopper would go into a store, been hit by the aroma of cleaning fluids, and wonder what was wrong.
“Is there a health issue here?” might run through the consumer’s mind.
Today, that same harsh smell of chlorine could bring relief as a sign that the store owner is focused on cleanliness. How retailing has changed in a matter of weeks.
“What was once off-putting is now comforting,” says Eric Spangenberg, dean of the UC Irvine&rsquo