HOA Homefront: New Year’s resolutions for HOA managers

After two previous columns proposing resolutions for directors and HOA members, here are ideas for managers. Next week – service providers.
As an association professional manager, I resolve to:
NUMBER ONE:
1. Follow the Golden Rule.
ATTITUDE CHECK:
2. Remember I am a professional and will give the board the best advice I can. I am not employed to be silent.
3. Strive to give the board the answers it needs to hear, regardless if it is the answer the board hopes for.
4. Avoid reacting defens