Coronavirus: EDD preps new jobless benefits program while glitches continue

The same state agency that presides over a broken call center and a glitch-ridden website that serves unemployed workers battered by coronavirus-linked job losses rolled out a vast new benefits program Tuesday, April 28.
“We are currently receiving more calls than we have capacity to answer” was the familiar yet dreary automated call center recording that greeted displaced workers Monday as they tried to reach the besieged state Employment Development Department.
Workers also continu