California’s DMV drives us crazy, reforms are needed

California Gov. Gavin Newsom has created a “DMV Reinvention Strike Team” to recommend “long-term . . . reform” for the state Department of Motor Vehicles. To be useful, the strike team must offer fundamental structural and operational reforms, not just more taxpayer money.
The DMV took its sloth-like reputation to a new level last summer, when average wait times in branch offices grew nearly 50 percent from the year before. Five-to-seven-hour waits were common. Privileged