Therapy dogs help Albuquerque 911 operators cope

ALBUQUERQUE (KRQE) – In an emergency, they’re the true first responders.
At Albuquerque’s call center, the operators offer help to people on their worst days. Some days though, are tougher than others.
“We’ve had certainly in the city quite a bit of critical events,” said Erika Wilson, Manager of the Emergency Communications Center for the city of Albuquerque.
In the past year, two days were especially hard at the dispatch center. First, when Albuquerque Polic