AT&T to credit qualifying customers after service outages: Who is eligible?

(WKBN) – AT&T made a "bold promise" to customers on Wednesday, telling them that the company plans to issue credits to consumers who lose phone service or fiber connectivity.The telecommunications giant touted its new "AT&T Guarantee" in a press release issued Wednesday."The AT&T Guarantee will set a new bar in customer experience covering network, customer care and offers for consumers & small businesses," the release claimed.AT&T made a "bold promise" to customers on