04-04-2016 16:34 via abqjournal.com

Airline complaints rise even as more planes arrive on time

DALLAS — More U.S. flights are arriving on time and airlines are losing fewer bags, yet more consumers are complaining about air travel. Traveler complaints jumped 34 percent last year, to the highest level since 2000. The top frustration is problem flights including cancelations and delays, which is unchanged in 16 years. “Everything is getting […]
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