17-06-2024 23:04 via krqe.com

Adobe ‘trapped customers' in hard-to-cancel subscriptions, FTC says in lawsuit

(The Hill) -- Abobe made it intentionally difficult for customers to cancel subscriptions to its products including Photoshop, “trapping users” in expensive contracts, the Federal Trade Commission (FTC) alleged in a lawsuit filed Monday.The complaint claims Adobe steered customers towards its “annual paid monthly” subscription option without disclosing cancelation fees that could rise to the hundreds of dollars. “Adobe trapped customers into year-long subscript
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